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All orders are processed in USD. While the content of your cart is currently displayed in CYN, you will checkout using USD at the most current exchange rate.

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Shipping Policy

We wanted to let you know that due to the evolving COVID-19 situation, it might take us a little longer than usual to ship your order and process returns. Thank you for being patient and understanding. If you have any questions or concerns, please hit us up at and we'll be there for you.

General Shipping Info

Orders are processed Monday - Saturday, excluding federal holidays. Check your confirmation email for your tracking number or follow the steps below to track your order from your account:


Login to your  account.
Click Track My Shipment next to the order status.
If you don't see Track My Shipment, your order is still processing!
Opt in to live tracking information via text message from your shipping confirmation email.

Buyers are responsible for local duties, taxes and advancement fees at delivery in countries where applicable

We are not responsible for lost, stolen, tampered with or carrier delayed packages.

North America
About 7-15 Working Days.
We accept orders at any time — 24 hours a day, 7 days a week. Orders placed on .com will be processed and shipped within 3–4 business days.Orders placed after 1pm EST will be processed the following business day. All orders placed on Saturday and Sunday will be processed on the following business day.

Europe & UK
About 10-20 Working Days.

Asia Pacific
About 7-15 Working Days.

Latin America